Frequently Asked Questions

 
 

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What’s in The name?

The name “Guitars And Caffeine” came about when I found myself working in an old school shop. My days starting at 5am, and coffee helped buffer any lag. People would ask me “what you’d do today?”, and they would always get the answer, “My days are full of guitars and caffeine.” This tag line eventually became the .com to my online portfolio, eventually being adopted into the website you see before… it was the natural DBA.

Why do you work by appointment only?

My clients deserve one-on-one attention. Each repair is different; setting aside a specific time for your instrument helps me focus on your needs without distraction. Giving me a clearer understanding of what’s needed, and you a better idea of what it may cost.

Payment…

On-location payment is only taking at time of pickup/purchase. I accept cash, check, Venmo, and Zelle.

On-line payment is taking at the time of order placement. This website accepts ApplePay, PayPal and most major credit cards.

*Please note: I do not take deposits for the majority of repairs or restorations. The quote given prior to work is the amount due at time of pickup. This may change if the amount of repair is greater than $1000 or there are parts needing purchased.

where can I play a c.sea recycled instrument?

I’m hosting gallery events throughout Los Angeles, show casing live music and concert photography, where you can come play and purchase C.Sea Recycled Instruments.

Please check out our calendar or sign up for the Caffeinated Newsletter to find out more about pop-up locations and gallery shows.

Can I special order a c.sea recycled product?

Absolutely! Please note that my products are limited to the parts on hand, but I can integrate your ideas or color scheme into the design.

If you have a part(s) you’d like for me to incorporate into a build, I’ll do our best to make it work!

Repairs and restorations?

Let me make one thing very clear… I do not magically take away damage, I repair it and make it look good. All of the repairs and restorations I take on are one-at-a-time. This helps me provide clients with the best customer service and quickest turnaround. Everyone needing a repair or restoration is placed on The Waiting List and gotten to in order. Sorry, all you famous rock stars, no line jumping here.

do you offer classes?

I do not offer classes at this time. But, I do offer on-site help and training to repair teams and business owners.

Setup appointments…

Two days each month I offer same-day turnaround setup appointments on a first-come-first-serve basis. I only take on setups during that time. ALL of my clients are asked to bring their own strings, because I do not carry any one brand (nor do I want to start). If you’re not able to wait in the area or aren’t available for same-day pickup, I’ll try to work with you to schedule a pickup time on the following day.

Does my guitar need a setup or something more?

My setup appointments are only for setups and restrings. If you think your instrument might need more work, please contact me so I have a heads up. Contact Me »

Open to ideas…

I’m very open to ideas and requests. However, this is an independently owned business, and I reserve the right to do things my way. So, if something isn’t gelling with personalities or a repair is better suited for another shop, don’t be offended if my suggestion it to take your business elsewhere— my main goal is to provide you with the best experience possible, and sometimes that means your dream experience might not be with me.

I’ve worked in this industry since 2005, and seen my share of broken instruments and have met a variety of players. If it doesn’t feel right to me, I will let you know. All I ask is that you understand.